Otea Alerts02:14
[Failed] Checkout · Submit never enabled
Resend or SMTP delivers the failure with step context and a link to the screenshot — triage from the phone without opening the desk first.
Catch the skip before customers do.
Catch the skip before customers do.
Browser checks for the paths that convert — with evidence when the signal skips.
How it works
Watch the journey. Catch the skip. Keep the screenshot.
- 01Record the path
Capture the clicks your customers take — signup, login, checkout.
- 02Otea on a schedule
A real browser replays the journey and watches every step.
- 03Alert with evidence
When something breaks, you get the screenshot — not a vague uptime ping.
Notice → alert → deliver
When the signal skips, evidence leaves the desk and finds you.
Otea doesn't stop at a red status. It packages the failed step, the screenshot, and a deep link — then fans that out across the channels your team already lives in.
- 01 · DetectThe check fails in a real browser
A scheduled run hits a dead button, a missing redirect, or a broken form. Otea marks the beat as failed and freezes the page as evidence.
- 02 · ComposeEvidence packet, not a vague ping
Journey name, skipped step, timestamp, screenshot, and a link back to the desk — enough to act without digging through logs first.
- 03 · DeliverSame alert, multiple channels
Alerts go out on every channel you've configured. Turn any of them on or off from Settings without losing the rest.
#customer-journeys
OteaAPP
Signal skipped at checkout
Incoming webhook posts the same packet into the channel you already watch — threaded where the conversation happens.
Open run →Runs alongside email. Enable or mute from the desk.
And if every channel is quiet — the incident is still waiting on the desk feed.
Journeys watched
The paths that convert — under continuous watch.
- SignupCreate account → verify email
- LoginAuth → redirect to app
- Demo requestForm → calendar booked
- CheckoutCart → pay → confirmation
- CustomCreate your own monitored journey
Know when the signal skips.
Invite-only for now. Request access and we'll get you on the desk.